Terms and Conditions for SHS

This page constitutes the terms and conditions under which you may access www.SHS.jobs (the "Site") and use the information contained therein (the "Services"). Please read these terms and conditions of use ("Terms") carefully before using the Site or services available from or through it. The Site is owned and operated by Strategic Hospitality Search (referred to as the "Company"). "You" are the person, candidate, or entity using the Site.


We provide a professional resume-writing-service. SHS works with you to draft a resume that will be a genuine reflection of your talents and accomplishments. You will be placed within our professional talent database in consideration for future job opportunities that suit your profile. We do not share information with any third parties, and all files are stored securely and privately. You agree that SHS will send you emails and newsletters from time to time.

You understand that by making a purchase through SHS.jobs, by using the Site (including any content provided therein), Services, or your account or by posting any materials on the Site, you are agreeing to be bound by these Terms. If you do not accept these Terms in their entirety, you may not access or use the Site and its Services. If you agree to these Terms on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms and your agreement to these terms will be treated as the agreement of the business. In that event, "you" and "your" refer herein to that business.


You will request resume-writing-services via our web contact form or via a telephone call.  Payment for services is required in advance through our secure online payment portal. You will upload your current resume using the site’s resume upload function. Once the order is finalized, SHS staff will schedule a one-hour interview within 5 business days. You will be sent an Outlook calendar invitation confirming the appointment. If you are unavailable at the time mutually-agreed once, then the appointment will be rescheduled.  If you are unavailable the second time mutually-agreed, then SHS reserves the right to retain the fee without rendering service.


Our Resume Specialist will call candidate at the scheduled time to attain work history, and gather all pertinent information, including education, certification, and experience. The Resume Specialist will submit a draft to you within two business days via email for review and approval.  You will review and proof the resume and request any revisions to the final version of resume and return to Resume Specialist within two business days for creation of final draft.  The Resume Specialist will then provide resume complete with revisions to candidate.  The Candidate will return the resume with revisions to the Resume Specialist within two business days for final proof and completion of the resume.  The Resume Specialist will provide final version of resume as agreed upon to candidate PDF and Microsoft Word versions.


All sales are final. There is no trial or grace period after purchasing the resume-writing-service. Our writers will work with you through two revision periods. As a result, there are no refunds once the resume-writing-service has been completed.


By accessing and using the Site, you consent to and agree to be bound by the foregoing Terms. If we decide to change these Terms, we will make an effort to post those changes on this web page so that you will always be able to understand the terms and conditions that apply to your use of the Site.


In consideration of your use of the Site, you agree to provide true, accurate and complete information about yourself as prompted by the Site or ordering process. SHS has the right to deny you access to the Site or reject your order if your information is untrue, inaccurate or incomplete. You must be age 18 or older to register for the Site. When entering the Site, you acknowledge that you are age 18 or older.


SHS may keep records of any type of communication conducted (information sent or received) via the Site. All electronic records are deemed sent when they are properly addressed to the recipient and the record enters an information processing system outside the control of the sender or the record enters a region of an information processing system under the recipient's control. All electronic records are deemed received when the record enters an information processing system that the recipient has designated or uses for the purpose of receiving electronic records or information of the type sent, in a form capable of being processed by that system, and from which the recipient is able to retrieve the electronic record.


SHS hereby grants you the limited right to view and use the Site only for the purposes of accessing information for career purposes. SHS reserves the right to suspend or deny, in its sole discretion, your access to all or any portion of the Site as described in the section entitled Termination or Cancellation of Site Access; Modifications to Site. This license is limited to personal and non-commercial uses by you. Any rights not expressly granted to you herein are reserved to SHS. No portion of this Site is targeted to children, and any minor should seek consent of his or her legal guardian before using this site. Unless you have received specific written permission from SHS, you may not (a) "frame" or otherwise impose editorial comment, commercial material or any information or content on, or in proximity to, content displayed on the Site or (b) alter or modify any content on the Site. Without limiting other restrictions, you agree not to reproduce, transmit, sell, or otherwise exploit the Site for any commercial purpose.


The Site may allow users to upload, post, and/or distribute user-submitted content, and use of the Site for this purpose is subject to the following conditions:

You understand that all user feedback, data, comments, suggestions, information, text, data, software, sounds, photographs, audio, audiovisual, video, artwork, graphics, messages and other materials of any nature ("Materials") that are transmitted to or via the Site are the sole responsibility of the person from which the Materials originated. This means you, and not SHS, are entirely responsible for the Materials you transmit through the Site. Further, you understand that by using the Site you may be exposed to Materials that are offensive, objectionable or indecent.

You shall not upload to, distribute through or otherwise publish through the Site any Materials which are indecent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, harassing, contain expressions of hatred, bigotry, racism or pornography, or are otherwise objectionable, or that would constitute or encourage a criminal offense, violate the rights of any party or violate any law.

Your Materials shall not infringe the copyright, trademark, publicity/privacy right or other intellectual property right of any third party.

You shall not upload to the Site any Materials that contain viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.



The trademarks, service marks and logos used and displayed on the Site are property of SHS, its subsidiaries’ or affiliates’, registered and unregistered trademarks. SHS is the copyright owner or authorized licensee of all text and all graphics contained on the Site. All trademarks and service marks of SHS, or its affiliates, that may be referred to on the Site are the property of SHS, or one of its affiliates. Other parties’ trademarks and service marks that may be referred to on the Site are the property of their respective owners. SHS aggressively enforces its intellectual property rights. Neither the name of SHS, its affiliates, nor any of SHS's other trademarks, service marks or copyrighted materials may be used in any way, including in any advertising, hyperlink, publicity or promotional materials of any kind, whether relating to the Site or otherwise, without SHS’s prior written permission, except that a third party website that desires to link to the Site and that complies with the requirements of the Section entitled "Links From Third Party Sites" may use the name "SHS" or “Strategic Hospitality Search” in or as part of that link.

SHS will not tolerate copyright infringement and reserves the right to block, disable, or otherwise remove any content or materials uploaded to the Site as well as terminate access to the Site if you engage in copyright or other intellectual property infringement. The law provides for civil and criminal penalties for copyright and other intellectual property law infringements.

Displaying, performing, storing, copying, distributing, or otherwise making available or using any content from the Site is prohibited, unless specifically authorized by the Company. Accordingly no such content may be used on another web site without express written permission from SHS.

It is our policy not to permit materials known by us to be infringing to remain on the Site. If you believe that any content on the Site infringes your copyright, please contact SHS's copyright agent, who can be reached as follows:

By mail: Strategic Hospitality Search, 850 W. Bartlett Road, Ste. 15C, Bartlett, IL 60103

By e-mail: [email protected]

Please be sure to include the following information: (a) a description of the copyrighted work you allege is being infringed upon (and registration information if such work is registered with the copyright office); (b) the location of the allegedly infringing material on the Site, (c) your signature (digital or hard-copy), (d) your address, telephone number, and e-mail address, and (e) a statement (notarized if possible and made under penalty of perjury that): (i) you are the copyright owner or are authorized to act on the copyright owner's behalf; (ii) you believe in good faith that the rights of the copyright owner are being infringed, and that the uses of the allegedly infringing material are not authorized (either by the copyright owner, its agents, or applicable law).


The Company owns all rights in any form, media, or technology incorporating the Materials. Upon your payment of fees, the Company grants you an express, non-exclusive, nonassignable, and nonsublicensable right and license under Company’s intellectual property to use any materials drafted by the Company specifically for you. This license is limited to personal and non-commercial uses by you.

We hold the rights to use all comments, feedback, and ratings about our services for marketing purposes. In the event that feedback, ratings and comments are used in company marketing materials, we hold the right to use first names for our purposes and will keep all other personal information confidential.