Western Suburbs Front of House Manager

JN -092020-2102
Chicago Metro Area, Illinois

Exceptional and Outgoing Front of the House Manager

Our client a well-known and established restaurant is seeking a FOH Manager to maintain exceptional quality service in all aspects of this high-volume operation. Candidates should have a working knowledge of beverage menus and controls as well as a strong knowledge of operations in this casual restaurant concept.

The FOH Manager will oversee developing and cultivating all front of house staff, helping to provide an exceptional dining experience for all guests and build positive guest relations. This position will report to the General Manager and be held accountable for COG’s, inventory, labor costs, training and maintaining service standards.

The RIGHT candidates must have these traits:

·       Upscale Casual Management experience with a chef driven, scratch kitchen concept

·       Outgoing and professional demeanor – you exceed the guests expectations and feel comfortable interacting with them

·       Proven leadership skills – you are a coach and a teacher who respects everyone

·       Adaptable – you remain calm, you are focused and take direction from superiors

·       Hospitable – you are warm, hospitable and approachable to everyone at all times

·       Hands on individual – you have the “do-whatever-it-takes” attitude to provide an exceptional customer experience

·       Create a culture of learning for new staff and instilling the importance of the restaurants’ commitment to quality and dedication to service

·       Career Growth – you are excited about working with a Company with a great culture and growing quickly

The RIGHT candidates must have these qualifications

·       At least three years of restaurant management experience in a casual to upscale dining environment

·       Knowledge of all aspects of beverage systems with an exceptionally good comprehension of wine

·       Has had catering sales or the ability to work with building large party sales and interacting with clients

·       Ability to recruit, schedule, train and inspire staff

·       Above average computer skills including POS systems, scheduling systems, spreadsheets, word processing, internet and email

·       Ability to represent the company to, and deal effectively with, guests, vendors, media and other company contacts

·       Strong communication skills, including ability to convey ideas, give and take feedback

·       A culinary degree is a plus or at least be able to prove you have learned as much

This position includes a competitive base salary, bonus and other top notch benefits. QUALIFIED AND MOTIVATED candidates please send your resume and reference to Ed Culleeney, Executive Recruiter, SHS or CLICK HERE

The mission of Strategic Hospitality Search (SHS) is to transform excellence-driven companies that deliver a high degree of service in food and beverage verticals such as restaurants, hotels, clubs, caterers, manufacturers, and distributors. The Illinois-based agency provides expert talent-acquisition for businesses nationwide. They empower leaders to achieve higher levels of success by solving cultural challenges such as recruiting exceptional talent; defining organizational purpose; improving employee retention, engagement, and performance; implementing impactful communication practices; and much more. SHS artfully helps you develop a more aligned work environment, resulting in increased profitability and amplified innovation. This is why leaders call on SHS When Talent Matters Most. To find out more, visit www.shs.jobs. 

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