Hospitality Hotel Management

Restaurant Webinar: Q&A With Lettuce Entertain You Enterprises President, RJ Melman

Strategic Hospitality Search Restaurant Manager Recruiter Lettuce Entertain You Enterprises Webinar

Join us for this live webinar replay to address problems facing the restaurant industry during the COVID-19 Crisis with Lettuce Entertain You Enterprises President, RJ Melman Let’s look at how restaurants have changed to survive. We’ll provide updated insight to the industry from a successful restaurant entrepreneur and look at the future of restaurants in…

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Catering Crisis Webinar: Q&A With Industry Leaders

Join us for this live webinar replay to address problems facing the catering industry during the COVID-19 Crisis. Panelists include John Lawrence, Peppers Artful Events (MA); Kornel Grygo, Tasty Catering (IL); and John Rudy, Senior Director of Catering, Bon Appetit Management Co. (CA). Sponsored and hosted by Strategic Hospitality Search (Joseph D’Alessandro) and Customized Culinary…

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Restaurant Crisis Webinar: Q&A With Industry Leaders

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Industry Leaders Joseph D’Alessandro, CEO Strategic Hospitality Search  RJ Melman, President Lettuce Entertain You Enterprises 120 Locations Danny McGowan, COO Cornerstone Restaurant Group  12 Locations Rhienna McClain, Proprietor 1776 Restaurant  1 Locations Topics Answered Innovations The most effective innovations they’ve put into place to persevere through the COVID-19 crisis In Q3, with health stabilize, a…

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Examples Of Leadership During Crisis In The Hospitality Industry

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Examples Of Leadership During Crisis In The Hospitality Industry We are in uncharted territory today! Restaurants, hotels, and membership clubs are learning to adapt to new challenges in the marketplace and address the biggest concern of consumers today, health safety. They’re also looking for services and products that solve their daily needs and make them feel…

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Why February Is One Of The TOP Months To Hire

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Why February Is One Of The TOP Months To Hire What is the best time of year top talent is looking for a new job? This month! Data shows this is the best time of year to hire the best people. Hiring managers have received new hiring budgets for the year, the majority of workers…

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Recruitment: What’s In It For You?


Our clients are always wondering, “How can recruiters help me be profitable?” “How much will this cost?” “How quickly can you fill?” “What quality will you bring me?” It all comes down to what’s in it for you! With the good economy comes expansion and growth for new restaurant concepts. You need quality professionals running your…

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Illinois: New AI Hiring Regulations Of It’s Kind

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Starting January 1, 2020 Illinois will be the first state to implement AI hiring regulations. What does this mean? HR departments and hiring managers may not have full freedom to use AI video interviewing analysis and evaluation.   Facial Expressions & Qualification Indicators   Some AI interviewing platforms claim to assess facial and voice expressions for applicant competency. Other AI interviewing platforms claim…

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Why Do You Keep Your Clients Confidential? | Restaurant Staffing, Chicago

Strategic Hospitality Search Confidential Clients

Your sterling reputation can be a double-edged sword during the hiring process. On one hand, potential candidates may consider or accept other offers long before they hear details of your job opportunity. But including your name in job postings can bring unwanted challenges and complications. The good news is that client confidentiality is standard practice…

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What Is Your Process? | Restaurant Staffing, Chicago


With unemployment rates dropping below 4%, many companies are facing an uphill battle to find qualified talent. In hospitality especially, a boost in the economy also means increased competition to hire and keep employees. At restaurants alone, Americans spent around 14% more on eating out in 2017 than they did in 2010. More restaurants mean…

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Why Invest In A Recruiter? | Hospitality Restaurant Staffing, Chicago

Strategic Hospitality Search Why Invest In A Recruiter

Posting a job opening on an online job board is common practice in today’s digital world. Job listing websites boast low posting costs and centralized management of submitted applications. But posting an open position is just the beginning. The real work (and costs) come after the resumes start pouring in. Before you get in the…

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How Do You Know What To Look For In A Candidate?

Strategic Hospitality Search How Do You Know What To Look For In A Candidate

BIG QUESTIONS SERIES: ANSWERING THE MOST COMMON AGENCY QUESTIONS If only 12% of workers are actively looking for a new job, but 45% would be open to talking to a recruiter about the right opportunity, how do we know which candidates to approach? What characteristics get our attention—positively and negatively? And how can we be…

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How Quickly Can You Hire Me Someone?

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BIG QUESTIONS SERIES: ANSWERING THE MOST COMMON AGENCY QUESTIONS In this series of articles, we tackle the most commonly asked questions of our recruiters. Follow our blog or subscribe to our email newsletter for more FAQ answers. In the growing hospitality industry, a job is filled every 2.5 seconds. Yet, nearly three in four employers…

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42 Retention Practices For Hospitality Operators

Hiring the right hospitality talent is top of mind for every executive. Right behind that concern is recruiting’s twin sibling, retention. It’s not enough just to recruit top talent. You have to work just as hard to retain them. To help you and your staff craft an effective retention strategy, we’ve compiled an easy-to-read list…

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Boost Your Career And Become More Valuable Through Certifications

Leaders are learners. The best leaders keep learning throughout their career. Continuous education not only propels you to excellence as an operator, but it is also a great way to increase attractiveness to potential employers. Since getting into a classroom a few days a week won’t work for most busy Chefs, Managers, and Executives, consider…

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Hospitality Interviews: “You’re on!”

One of my mentors in hospitality told me, “The moment your feet touch the ground on property, consider yourself ‘on.’” He would repeat these words when addressing resort operations staff prior to high season, letting us all know that we are to be ambassadors of our resort brand to every one of our guests. This…

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Four Keys to Multi-unit Leadership

In my previous role, I had the honor of supporting a great number of amazing multi-unit restaurant leaders over the course of twelve years. I learned as much from them as I hope they did from me. I think the roles of Area Director, Regional Manager, and other multi-unit roles are the most important posts…

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Hurrying Often Results in a Bad Hire

We know that the people in your organization are the most critical factor in your success, but do you spend enough time identifying, recruiting, and retaining top-caliber people? In my experience, most organizations do not. When a talent vacancy occurs leaving you short-staffed, you want to fill it as quickly as possible. The problem with…

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Hospitality Managers: Teach P&L Skills

This year SHS has been in analytics mode, employing a professional researcher to study a variety of topics that affect hiring in the hospitality verticals we serve. (What can I say? We’re curious.) One piece of the research included the analysis of over 500 job postings to gather objective data on the attributes sought most…

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Solving the Riddle of Tenure

Statistics hold the power to do many things, but “shocking” is generally not one of them. However, the latest bi-annual release from the Bureau of Labor Statistics (BLS) stats did just that: Median job tenure in hotels and restaurants increased 44% from 2002 to 2012. How is that possible if we keep hearing hospitality operators consistently grumbling…

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The Return of Risk-Taking: Restaurant & Hospitality Sector Choosing Growth

The National Restaurant Association (NRA) and STR Global have each recently published reports that indicate solid industry growth for restaurants and hotels in 2014. Many operators are enjoying solid gains and investing those funds back into their companies in the form of capital expenditures and additional units. The most striking stat to me from the…

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Are You Screening For Character?

Your business depends upon establishing trust between you and your customers, guests, and associates. Skills and competence play critical roles, but we go back to businesses that we trust. Your customers don’t trust your “business.” They trust the people in your business. When it comes to building your team, character counts. Character is “the set…

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