# JN -042017-1732
Phoenix Metro Area, Arizona

We are seeking a Fine Dining Restaurant Manager for a well respected restaurant concept noted for its exceptional quality, innovative menu and superior guest satisfaction.  It is the responsibility of the Fine Dining Restaurant Manager to ensure service excellence to all guests by leading a "guest-obsessed" team by example with professionalism.  The Fine Dining Manager is accountable for all functions of the dining room operations including but not limited to the following areas:
  • Taking 100% ownership of dining room operations with a daily “in the trenches” approach to service
  • Being hospitable, warm, and approachable to everyone at all times
  • Mastering comprehension and service execution of tasting menus and wine pairing, personally ensuring that ordering and delivery are perfectly timed
  • Being able to resolve conflict and guest complaints in a professional, diplomatic, and empathetic manner with the ability to turn negative situations into positive outcomes
  • Hiring, training, and scheduling all FOH staff
  • Creating a culture of learning for new staff and instilling the importance of the restaurants’ commitment to excellence in every aspect
  • Communicating with the Special Events Coordinator to ensure private dining and events are flawlessly executed
  • At least three to five years of restaurant management experience in a chef-driven fine dining environment
  • Working knowledge of restaurant financials, and the ability to effectively manage costs and expenses, achieving company margin and profit goals
  • Ability to recruit, schedule, train and inspire staff
  • Above average computer skills including POS systems, scheduling systems, spreadsheets, word processing, internet, and email
  • Ability to represent the company to, and deal effectively with, guests, vendors, media and other company contacts
  • Ability to work cooperatively with a wide range of company staff in a team-oriented work setting, including ability to take the role of leader/facilitator in areas of responsibility
  • Strong interest in and commitment to the company mission, purpose and principles
  • Demonstrated planning, administrative, organizational and time management skills
  • Strong communication skills, including ability to convey ideas, give and take feedback
The Fine Dining Manager will enjoy a compensation and benefits package in addition to a competitive base salary.  Only candidates whose resumes clearly demonstrated the rare set of requirements listed above will be contacted.  QUALIFIED AND MOTIVATED candidates, please send your resume and references to Ed Culleeney, Executive Recruiter at Strategic Hospitality Search, SHS by CLICKING HERE.

The mission of Strategic Hospitality Search (SHS) is to transform excellence-driven companies that deliver a high degree of service in food and beverage verticals such as restaurants, hotels, clubs, caterers, manufacturers, and distributors.  The Illinois-based agency provides expert talent-acquisition for businesses nationwide.  They empower leaders to achieve higher levels of success by solving cultural challenges such as recruiting exceptional talent; defining organizational purpose; improving employee retention, engagement, and performance; implementing impactful communication practices; and much more.  SHS artfully helps you develop a more aligned work environment, resulting in increased profitability and amplified innovation.  This is why leaders call on SHS When Talent Matters Most. To find out more, visit www.shs.jobs