Client Post

Hurrying Often Results in a Bad Hire

We know that the people in your organization are the most critical factor in your success, but do you spend enough time identifying, recruiting, and retaining top-caliber people? In my experience, most organizations do not. When a talent vacancy occurs leaving you short-staffed, you want to fill it as quickly as possible. The problem with…

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Solving the Riddle of Tenure

Statistics hold the power to do many things, but “shocking” is generally not one of them. However, the latest bi-annual release from the Bureau of Labor Statistics (BLS) stats did just that: Median job tenure in hotels and restaurants increased 44% from 2002 to 2012. How is that possible if we keep hearing hospitality operators consistently grumbling…

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The Return of Risk-Taking: Restaurant & Hospitality Sector Choosing Growth

The National Restaurant Association (NRA) and STR Global have each recently published reports that indicate solid industry growth for restaurants and hotels in 2014. Many operators are enjoying solid gains and investing those funds back into their companies in the form of capital expenditures and additional units. The most striking stat to me from the…

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